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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20250211T150000Z
DTEND:20250211T154500Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Free Webinar: Customer Experience Management: Driving Retail Success Through Strategic Feedback
DESCRIPTION:trustMinder.ai is hosting a free online webinar for SME's on why capturing customer feedback matters.\n\nWhen: Feb 11th February 2025 at 3pm.  \n\nWhere: Online Webinar\n\nTitle:  Customer Experience Management: Driving Retail Success Through Strategic Feedback\n\nAgenda:\n\n\n\n	Why Customer Experience Matters\n	Understanding Customer Experience Surveys\n	Net Promoter Score (NPS): The Gold Standard\n	Essential Customer Satisfaction Metrics\n	Best Practices for Customer Experience Surveys\n	Implementing a Customer Feedback Strategy\n	ROI of Customer Experience Management\n	Q&A
X-ALT-DESC;FMTTYPE=text/html:<div><a href="https://trustminder.ai/about/webinars" target="_blank">trustMinder.ai</a> is hosting a free online webinar for SME&#39\;s on why capturing customer feedback matters.<br />\n<strong>When</strong>: Feb 11th February 2025 at 3pm.&nbsp\;&nbsp\;<br />\n<strong>Where</strong>: Online Webinar<br />\n<strong>Title:&nbsp\;&nbsp\;</strong>Customer Experience Management: Driving Retail Success Through Strategic Feedback</div>\n\n<div><strong>Agenda:</strong></div>\n\n<div>\n<ul>\n	<li>Why Customer Experience Matters</li>\n	<li>Understanding Customer Experience Surveys</li>\n	<li>Net Promoter Score (NPS): The Gold Standard</li>\n	<li>Essential Customer Satisfaction Metrics</li>\n	<li>Best Practices for Customer Experience Surveys</li>\n	<li>Implementing a Customer Feedback Strategy</li>\n	<li>ROI of Customer Experience Management</li>\n	<li>Q&amp\;A</li>\n</ul>\n</div>\n
LOCATION:Online Webinar via https://www.trustminder.ai/about/webinars Details upon registration.
UID:e.3269.1066
SEQUENCE:3
DTSTAMP:20260412T154733Z
URL:http://members.limerickchamber.ie/events/details/webinar-customer-experience-management-driving-retail-success-through-strategic-feedback-1066
END:VEVENT

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